Hancocks Loughborough reopens after flooding closes the store

Hancocks reopened its Loughborough branch on 10 January after rapid flooding on 6 January impacted the store and many other businesses and homes in the area.

On 7 January, 50 team members from across cash & carries, HR, customer services, finance, marketing, new product development, sales and buying joined forces to tackle the clean-up operation.

Eight hours later, the team had filled six skips, emptied and cleaned the store ready to restock, and cleaned the head office. The head office will reopen on 13 January.

“True to our spirit, we turned adversity into an opportunity to come together and support one another,” said a company spokesperson.

“Our incredible team handled it all with dirt on their clothes but smiles on their faces. A huge thank you to everyone involved! Our team’s selfless efforts and unwavering commitment reflect the strong culture we’ve built together at Hancocks.”