Filshill teams rise to the challenge of winter weather conditions

Glasgow-based wholesaler JW Filshill has highlighted the sterling efforts of staff in ensuring KeyStore customers received timely deliveries during the recent spell of wintry weather.

Filshill, which supplies KeyStore convenience stores and independent retailers across Scotland and the north of England, has procedures in place to deal with severe weather conditions and frequently has to implement its resilience strategy in the north of Scotland at this time of year.

In Aberdeenshire and parts of the Highlands, temperatures plummeted, leading to treacherous, icy road conditions and several inches of snow that closed roads and cut off communities.

John O’Neil, Filshill’s senior operations manager outbound, said: “Our drivers delivering across Aberdeenshire in particular deserve huge praise for their resilience, attitude and determination.

“In some cases, drivers have had to be pulled out from deep snow while attempting deliveries – yet they continued to do everything possible to ensure vital supplies reached communities, including those in areas declared a major incident.

“I want to recognise how admirably our teams have responded to the extremely challenging weather conditions we’ve faced recently.”

O’Neil also pointed to the “real spirit of community” throughout the difficult trading period, with people stepping in to help one another which is “something that sits at the heart of what we do”.

He added: “At Filshill, one of our values is being passionate about service, and our staff have truly lived that value during these difficult conditions.”