Brakes launches home delivery and call & collect for consumers

Members of the public can now take advantage of two new services from Brakes.

The home delivery and call & collect services, called Food Shop, offer over 6,000 products including bread, dairy, desserts, drinks, snacks, store cupboard items, fish & seafood, meat & poultry, frozen vegetables and ready meals.

The Brakes sites in Bristol, Reading, Harlow, Wembley, Aylesford and Hemsworth offer both home delivery and call & collect, while call & collect only is available at Newhouse, Tamworth, Warrington and Thorpe.

“By launching our home delivery and call & collect services we are able to take some of the pressure off local supermarkets, and, by offering consumers the option to buy in bulk, reduce the number of shopping trips that they need to make, which supports government advice on minimising social contact,” said Adam Collett, UK marketing director.

To arrange a home delivery, consumers visit, check their postcode is within the delivery area and then place an order and choose an available delivery day. A member of Brakes telesales team then calls to take payment by card. There is a minimum order value of £75 and a maximum of £1,000, with consumers limited to no more than 10 packs of any one product.

Call & collect customers should visit, make a note of the products they want, and then call to order and pay any time between 9am and 4pm, Monday-Saturday, 10am and 4pm on Sunday. The customer can then collect their order the next working day. There is no minimum order requirement; however each order is limited to a maximum value of £1,000 and users are not able to order more than 10 of any particular product.

Tel: Brakes (01233) 206000

Published Date: April 17, 2020
Category: Wholesale Industry News