Avansa, the field sales agency for some of the UK’s leading food and drinks brands, is pledging extra support to wholesalers, having seen the impact of the Coronavirus crisis on the wholesale market in the last few weeks.
“Customers have been queuing out the doors, cash & carries have been temporarily shutting due to huge demand, pallets of stock have been selling out in minutes, and there have been rapid changes in the range of products that customers are buying,” comments commercial director Jenny Arnot.
“Having worked within the wholesale market for the last 15 years our team has a wealth of experience and some of the best relationships in the industry. These relationships have been more important than ever and we’ve been working to support depots during these demanding times, with our reps contacting their buyers to take our clients’ orders but also to help them source alternative items where there are shortages – all in a bid to help depots continue to service their customers and keep the supply chain moving.
“It isn’t just help in depots that the team have been offering – we even had one member of staff give an elderly lady a packet of paracetamol she had in her car after witnessing how upset she was in a convenience store when she wasn’t able to buy any for her husband.”
Arnot added that Avansa is reviewing the advice from the Government on a daily basis and adapting its processes where necessary. “These are scary times and we don’t take them lightly. It’s going to be a bumpy ride but perhaps thankfully the wholesale market seems well placed to see it through: businesses, suppliers, depots and their customers are just going to need to adapt – seemingly on a daily basis – and we will do all we can to support the industry we love.”